Contact Us!

Holiday After Hours Emergency

The City of St. Albert invites you to contact us with questions and/or comments. You have several options to provide feedback:

• send your questions and comments electronically;
• visit our online phone directory; or
• send written remarks to our mailing address

You can also check out our Frequently Asked Questions section to find answers to commonly asked questions.

Find out the City's hours of operations.

Thank you for taking the time to provide feedback.

E-mail Contact Form

PLEASE NOTE: For questions or concerns that are of an urgent nature or that require an immediate response, residents are asked to please contact the City at 780-459-1500 to ensure inquiries are managed appropriately. Otherwise, we look forward to receiving your e-mail through one of the following channels.

To ensure your question or comment is directed to the appropriate department, please review the following options and select the category that is best suited to your enquiry.

Do you have a question about street cleaning, snow clearing, garbage collection, water, sewer, roads, trees, pests, weeds or sidewalks?
Contact Public Works.

To contact Public Works with an after hours emergency please call the City's Fire hall dispatch number at 780-458-2020 to speak with an operator.

Are you contacting us about roadways, traffic signals or signage?
Contact Engineering Services.

Are you contacting us about street lights?
Contact Fortis Alberta Streetlight Repair.

Do you have a question about permits, inspections or information about your lot?
Contact Planning and Development.

Do you have a question related to unsightly properties, animal control concerns or parking enforcement?
Contact Municipal Enforcement.

Policing-related inquiries should be forwarded through the RCMP’s national website. Please be advised that the RCMP does not accept reports of crime through these forms. Contact the local detachment at 780-458-7700 for policing inquiries or to report criminal activity. Call 911 or in the event of an emergency.

Are you looking for information about programs, facility bookings, parks and trails or arenas?
Contact Recreation Services.

Do you need more information about transit service, including schedules or routes?
Contact St. Albert Transit.

Do you have inquiries or comments for another department or representative of the City?