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City of St.Albert
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Ambulance Services

The City of St. Albert and Alberta Health Services (AHS) have a five-year agreement to continue to provide ambulance services for St. Albert. The agreement provides two Advance Life Support (ALS) ambulances and staff to support their operations twenty-four hours a day/seven days a week.

The contract has provisions for two contract extensions of two years each, which could see the contract run until 2023.

Paramedic Services Week Open House - May 27

Celebrate Paramedic Services Week with St. Albert Fire and Emergency Services! Residents are invited to the Open House to learn more about emergency medical care and ambulance delivery in St. Albert. Paramedic Services Week runs May 28 to June 3.

Open House
Saturday, May 27 │ 1 to 4 p.m.
Fire Station 3, 100 Giroux Road

Climb inside ambulances and see the type of lifesaving equipment available. Learn about the advanced life support engines that complement the advanced life-saving ambulances. Talk to EMS personnel. Plus, kids can play in the jumpy castle.

St. Albert provides two ambulances under contract to Alberta Health Services towards the provincial EMS system. The St. Albert Fire and Emergency Services department has 41 Paramedics, 43 Emergency Medical Technicians and two Emergency Medical Responders who provide medical care on either the ambulance or in a medical co-response capacity on the fire engines 24 hours a day, seven days a week, 365 days a year.

EMS is an essential part of building a resilient health care system that functions efficiently and effectively every day and is capable of responding to disasters and public health emergencies.  

Service Standards

  • The City is required to continue to meet AHS quality assurance requirements and become accredited with Accreditation Canada. The City will be entering into the process in 2015.
  • The City will provide a series of quarterly reports to AHS including: financial, commendations, concerns/complaints, as well as vehicle and equipment reports.
  • AHS will provide a monthly medical services activity summary for response times within St. Albert. These are times for life threatening events, not all emergency events.
  • The City will meet quarterly with AHS to discuss reports and to ensure standards are being met.

The City has been providing ALS ambulances since 1977 and entered into the first contract with AHS in 2009 when the province took over the governance of ground ambulance services in Alberta.

For More Information:

Percy Janke
Deputy Chief Administration and Planning
Fire Services, City of St. Albert

Last edited: April 25, 2017

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