Service Standards

  • The City is required to continue to meet AHS quality assurance requirements and become accredited with Accreditation Canada. The City will be entering into the process in 2015.
  • The City will provide a series of quarterly reports to AHS including: financial, commendations, concerns/complaints, as well as vehicle and equipment reports.
  • AHS will provide a¬†monthly medical services activity summary¬†for response times within St. Albert. These are times for life threatening events, not all emergency events.
  • The City will meet quarterly with AHS to discuss reports and to ensure standards are being met.

The City has been providing ALS ambulances since 1977 and entered into the first contract with AHS in 2009 when the province took over the governance of ground ambulance services in Alberta.

Related Pages

Last edited: February 6, 2020