Evacuee Registration

During a major emergency or incident in St. Albert, you may need to evacuate your home and go somewhere safe. During these types of events, a Reception Centre will be activated to provide St. Albertans with essential services such as food, lodging, transportation and personal services.  

  • You do not have to go to the Reception Centre if you have your own arrangements. 
  • IMPORTANT: However, during an incident, ALL residents are asked to register to ensure you receive situational updates on the incident and information on available services and if applicable, financial supports.

Registration Options in an Emergency 

  • In-person – If you have previously registered for this incident at another Reception Centre, Reception Centre staff will look up your information in the Provincial Registration and Reception Centre program and transfer your information to the St. Albert Reception Centre.  
    • If you have NOT previously registered for this incident, Reception Centre staff in St. Albert will help you complete your registration in the Provincial Registration and Reception Centre Program or in the My Alberta Emergency Registration System (MAERS).  
  • Self-registration – If you want to register at the Reception Centre and don’t require any services or special considerations, you can self-register through the My Alberta Emergency Registration System (MAERS). This is a secure online portal that allows Albertans to enter basic personal information with a cell phone or a computer.  

The Reception Centre is companion-animal friendly. We will also provide pet and companion-animal friendly lodging and accommodation, where needed.   


Related Pages

Last edited: November 1, 2023