Emergencies can happen at any time, anywhere and your best defense is to be prepared. The City of St. Albert has comprehensive emergency management plans and programs in place in order to prepare for, respond to, and recover from all potential hazards including natural disasters and technological or human-caused incidents. Residents can do their part to ensure they are prepared for an emergency, not only within their home but also within their business.
The City's Emergency Management Plan provides a framework for how the City conducts its comprehensive emergency management program. The plan also provides guidance on how the entire community can work together to create a more resilient City in response to the impacts of a major emergency or disaster.
Every Second Counts. Plan Two Ways Out!
If a fire or an emergency happened tomorrow, do you know the safest way to get out of your home? Do you know the safest way to get out of your neighbourhood?
Emergencies can happen at anytime. When every second counts, plan two ways out!
How to Prepare
- Draw a map of your home by using the grid (page 14) found in the City of St. Albert’s Emergency Preparedness Guide
- Mark two exits from each room and a path to the outside from each exit.
- Practice your escape twice a year, so all family members know what to do in case of an emergency. Conduct one at night and one during the day.
- Plan two separate routes out of your neighbourhood.
- Have two emergency contacts – one in town and one out of town. Make sure the numbers are up to date.
- Choose a family meeting place outside and away from the house where everyone can meet once they are safely outside. Pick a neighbour’s house, a tree or a telephone pole.
- Designate a common meeting place outside your community to reunite with your family.
- Have family members check in with an out-of-town friend or relative.
- Ask them to use text messaging to communicate. Short, simple text messages are more likely to get through than a phone call, if phone service is disrupted following an emergency.
- Ensure you have a place to stay in case you are evacuated from your home. Plan for a person in town and out of town. Keep the contact information for these friends or relatives in your 72-hour kit.
- Create a ‘grab and go’ emergency kit and place it near the primary exit you have identified in your home.
- Put copies of important documents such as home insurance, credit cards etc. on a flash drive in your grab & go kit. Store extra copies in a second location, such as your work.
- Review your family’s emergency plan at least twice a year. A good reminder to practice is when we change our clocks.
Help your family be prepared for any emergency. To learn how to make a plan or what to do during an emergency, download the Emergency Preparedness Guide
Are You Alert Ready?
Urgent public safety messages for local emergencies will now be coming directly to your compatible smartphone.
A new national wireless public alerting system, Alert Ready, marks a significant change to the way the public will receive alert messages. The short alert message you receive on your phone will be the first indication of a serious emergency event and compliments other alert distribution methods such as radio/TV and social media.
The Government of Canada requires that all compatible wireless devices receive all relevant alerts. You are not able to opt out. You will only receive alerts if you are in the impacted area. If you are travelling and are in a region that is affected, you will also receive that alert.
A public awareness campaign is underway, and Wireless Service Providers (Rogers, TELUS, Bell) and the Weather Network (Pelmorex) will be communicating direct-to-consumers, as well as through social media and radio/TV campaigns.
Is my smartphone compatible?
To receive alerts, the wireless device must be:
- An LTE-device like a smartphone (LTE is commonly referred to as “4G LTE”)
- Wireless public alerting (WPA)-compatible
- Connected to an LTE cellular network at the time the emergency alert is issued
To find out if your smartphone is compatible and to read some Frequently Asked Questions from your specific provider, visit alertready.ca and select your Wireless Carrier.
How Does This Work with Alberta Emergency Alert?
Only the most serious alerts will be sent out using the new wireless alerting system. Other alerts that provide information on developing emergencies or serious alerts from other areas will be delivered to you via the Alberta Emergency Alert app, social media and the Alberta Emergency Alert website.
It is important that you continue to use the Alberta Emergency Alert app as it is complementary to the new wireless alerting system. The new wireless alert will provide you with a short message, and the Alberta Emergency Alert app will provide more details and a map.
How to Be Prepared for an Emergency
Know the risks that can happen in your area. In Alberta, a tornado can strike quickly, wildfires can threaten communities and heavy rains can cause flash flooding. When an emergency occurs, family members may not be together and could be at school, home or work. It’s important to sit down with your family and make your own emergency plan so that each family member knows what to do if an emergency occurs.
The City of St. Albert has developed an Emergency Preparedness Guide** to help your family prepare for emergencies and disasters. The guide includes sections on understanding the risks, how to make a plan, how to prepare a kit, knowing what to do in an emergency, and knowing what to do after an emergency.
** Please note: this Guide was updated in December 2015 to reflect the new Health Link Alberta phone number.
An emergency pocket guide is also available with local emergency numbers for you to call should an emergency occur. It also has area available for you to include the contact information of family members and out of area contacts.
If an Emergency Occurs
LISTEN to the radio or TV.
LIKE OR FOLLOW City of St. Albert social media channels and follow instructions.
- Like us on Facebook: cityofstalbert
- Follow us on Twitter: @cityofstalbert
SIGN UP to receive Alberta Emergency Alerts at emergencyalert.alberta.ca.
SHUT OFF utilities if instructed to do so.
TAKE your emergency kit, including medications.
ENSURE your pets are cared for
LOCK up your home.
REGISTER at the reception centre.
911 – Fire, Ambulance, Police, Hazardous Materials Spills
780-459-1557 – Water and Sewer On-Call City of St. Albert - Water & Sewer Emergency
780-420-5585 – ATCO GAS - Gas Emergency
780-310-9473 (WIRE) – FortisAlberta - Electrical Emergency
Courtesy of the Government of Canada
Courtesy of the Alberta Emergency Management Agency
Courtesy of the Institute for Catastrophic Loss Reduction
Last edited: October 1, 2018