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City of St.Albert
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Emergency Preparedness

Emergencies can happen at any time, anywhere and your best defense is to be prepared. The City of St. Albert has comprehensive emergency management plans and programs in place in order to prepare for, respond to, and recover from all potential hazards including natural disasters and technological or human-caused incidents. Residents can do their part to ensure they are prepared for an emergency, not only within their home but also within their business.

The City's Emergency Management Plan provides a framework for how the City conducts its comprehensive emergency management program. The plan also provides guidance on how the entire community can work together to create a more resilient City in response to the impacts of a major emergency or disaster. 

Emergency Management Plan

Be Prepared for Winter!

Mother Nature’s wintery blast is upon us. If you haven’t had the chance to prepare, now’s the time to winterize your home and your vehicle. Being prepared doesn’t have to cost a lot of money or take a lot of time.

Winterize your Home

  • Insulate your walls and attics. Caulk and weatherize doors and windows. Install storm windows or cover windows with plastic.
  • Lost heat? Close off unneeded rooms and place towels under the doors. Hang blankets over windows at night, but let the sun shine in during the day.
  • Have emergency heating equipment such as fireplaces, wood burning stoves or space heaters and ample fuel, so you can keep at least one room in your house warm. ALWAYS ensure proper ventilation to avoid carbon monoxide poisoning.
  • Have blankets and extra warm clothing readily available.
  • Stock or restock your home emergency food supplies.

Winterize your Vehicle

  • Ensure your vehicle is in good winter driving condition (wipers, tires, lights and fluid levels).
  • Make sure you have a scraper, snow brush and extra warm clothing. 
  • Add a winter emergency/survival kit to your car.
    • Pack booster cables, reflective cones, blanket, cell phone charger and small first aid kit.
    • Replenish perishable snack items.
    • Grab a flashlight and batteries!

Hitting the road? Provide an itinerary to a friend, relative or co-worker: include information on your destination, the routes you will travel and when you expect to arrive.

Know these Terms

Winter Storm Watch – potentially significant heavy snow, ice, sleet and/or blowing snow.

Winter Storm Warning – combination of winter hazards is expected to cause significant impact to life or property. Stay indoors and adjust travel plans.

Blizzard Warning – strong winds will produce blinding snow and near zero visibility resulting in potentially life-threatening conditions. Blizzards can occur with minimal accumulations of snow.

Wind Chill Warning – based on a combination of the wind speed and cold temperatures, wind chills of -25°C or colder are life threatening.

Be prepared for any emergency. To learn how to make a plan or what to do during an emergency, download the Emergency Preparedness Guide 

Are You Alert Ready?

Urgent public safety messages for local emergencies will now be coming directly to your compatible smartphone.

A new national wireless public alerting system, Alert Ready, marks a significant change to the way the public will receive alert messages. The short alert message you receive on your phone will be the first indication of a serious emergency event and compliments other alert distribution methods such as radio/TV and social media. 

The Government of Canada requires that all compatible wireless devices receive all relevant alerts. You are not able to opt out. You will only receive alerts if you are in the impacted area. If you are travelling and are in a region that is affected, you will also receive that alert.

A public awareness campaign is underway, and Wireless Service Providers (Rogers, TELUS, Bell) and the Weather Network (Pelmorex) will be communicating direct-to-consumers, as well as through social media and radio/TV campaigns.

Is my smartphone compatible? 

To receive alerts, the wireless device must be:

  • An LTE-device like a smartphone (LTE is commonly referred to as “4G LTE”)
  • Wireless public alerting (WPA)-compatible
  • Connected to an LTE cellular network at the time the emergency alert is issued

To find out if your smartphone is compatible and to read some Frequently Asked Questions from your specific provider, visit and select your Wireless Carrier. 

How Does This Work with Alberta Emergency Alert?

Only the most serious alerts will be sent out using the new wireless alerting system. Other alerts that provide information on developing emergencies or serious alerts from other areas will be delivered to you via the Alberta Emergency Alert app, social media and the Alberta Emergency Alert website.

It is important that you continue to use the Alberta Emergency Alert app as it is complementary to the new wireless alerting system. The new wireless alert will provide you with a short message, and the Alberta Emergency Alert app will provide more details and a map. 


Government of Alberta Fact Sheet: Alert Ready & Alberta Emergency Alert

Frequently Asked Questions - Alberta Emergency Management Agency

How to Be Prepared for an Emergency

Know the risks that can happen in your area. In Alberta, a tornado can strike quickly, wildfires can threaten communities and heavy rains can cause flash flooding. When an emergency occurs, family members may not be together and could be at school, home or work. It’s important to sit down with your family and make your own emergency plan so that each family member knows what to do if an emergency occurs.

The City of St. Albert has developed an Emergency Preparedness Guide** to help your family prepare for emergencies and disasters. The guide includes sections on understanding the risks, how to make a plan, how to prepare a kit, knowing what to do in an emergency, and knowing what to do after an emergency. 
** Please note: this Guide was updated in December 2015 to reflect the new Health Link Alberta phone number. 

An emergency pocket guide is also available with local emergency numbers for you to call should an emergency occur. It also has area available for you to include the contact information of family members and out of area contacts.

Download the Emergency Pocket Guide

Download the Emergency Preparedness Guide

If an Emergency Occurs

LISTEN to the radio or TV.
LIKE OR FOLLOW City of St. Albert social media channels and follow instructions.

  • Like us on Facebook: cityofstalbert
  • Follow us on Twitter: @cityofstalbert

SIGN UP to receive Alberta Emergency Alerts at
SHUT OFF utilities if instructed to do so.
TAKE your emergency kit, including medications.
ENSURE your pets are cared for
LOCK up your home.
REGISTER at the reception centre.

Emergency Numbers

911 – Fire, Ambulance, Police, Hazardous Materials Spills
780-459-1557 – Water and Sewer On-Call City of St. Albert - Water & Sewer Emergency
780-420-5585 – ATCO GAS - Gas Emergency
780-310-9473 (WIRE) – FortisAlberta - Electrical Emergency


72-hour Kit Checklist

Evacuation Grab & Go Kit Checklist

Priceless Items Checklist

Pet/Service Animal Kit Checklist

Vehicle Emergency Kit Checklist

Courtesy of the Government of Canada

Get Prepared

Emergency Preparedness Guide for People with Disabilities/Special Needs

Floods - What to Do?

Severe Storms - What to Do?

Power Outages - What to Do?

Earthquakes - What do Do?

Courtesy of the Alberta Emergency Management Agency

Personal Emergency Preparedness

Courtesy of the Institute for Catastrophic Loss Reduction

Protect Your Home - Basement Flooding

Protect Your Home - Severe Wind

Protect Your Home - Snow Ice

Protect Your Home - Wildfire

Last edited: December 3, 2018

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