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City of St.Albert
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Emergency Preparedness

Emergencies can happen at any time, anywhere and your best defense is to be prepared. The City of St. Albert has comprehensive emergency management plans and programs in place in order to prepare for, respond to, and recover from all potential hazards including natural disasters and technological or human-caused incidents. Residents can do their part to ensure they are prepared for an emergency, not only within their home but also within their business.

The City's Emergency Management Plan provides a framework for how the City conducts its comprehensive emergency management program. The plan also provides guidance on how the entire community can work together to create a more resilient City in response to the impacts of a major emergency or disaster. 

Emergency Management Plan

Free Workshop - Emergency Preparedness

Attend the FREE Workshop: 

Monday, May 6 │ 6:30 to 8 p.m.
St. Albert Public Library, Forsyth Hall
5 St. Anne Street, St. Albert

Learn how to prepare a Family Emergency Plan, a Grab and Go Kit, and a 72 Hour Basic Emergency Kit. Receive checklists, see examples and begin preparing your own kits! Learn how to identify risks and discover why it’s important to be prepared. Ask questions and talk with the City of St. Albert Emergency Management Coordinator. No registration required.

This Free Workshop on May 6 is being held during Emergency Preparedness Week, a national event that takes place May 5 to 11, 2019.

Protect Your Home from Flooding

The heavy amount of snowfall we received this year means a heightened risk of flooding if the weather turns too warm too fast.

You don’t have to be living near a waterway or in an area with a known history of flooding to worry about the possibility of having water in your basement.

How to Protect Yourself

  • Remove snow piles obstructing the flow of water away from your property and into the sewage system.
  • Shovel snow away from foundations and window wells or install a plastic cover above your basement windows.
  • Ensure your downspout is connected and that water is flowing away from your house foundation.
  • Have a low-lying area in your backyard? Remove the snow from there to reduce the amount of water pooling.
  • Ensure storm water grates are open and clear of debris like snow and ice.
  • Have a sump pump? Make sure you have a battery backup in case you lose electricity in a storm.
  • Do you have flood insurance? While sewer backup is covered by regular flood insurance, coverage for overland flooding has only been available in Canada for the past two years.
  • Inventory your basement so you can check if your policy will cover all of your items that could be damaged. Also account for disposal and replacement.
  • Move sentimental items to higher ground or place them in watertight containers, as some things just can’t be replaced.

For more information on what to do in a flood, go to page 31 in the Emergency Preparedness Guide

Are You Alert Ready?

Urgent public safety messages for local emergencies will now be coming directly to your compatible smartphone.

A new national wireless public alerting system, Alert Ready, marks a significant change to the way the public will receive alert messages. The short alert message you receive on your phone will be the first indication of a serious emergency event and compliments other alert distribution methods such as radio/TV and social media. 

The Government of Canada requires that all compatible wireless devices receive all relevant alerts. You are not able to opt out. You will only receive alerts if you are in the impacted area. If you are travelling and are in a region that is affected, you will also receive that alert.

A public awareness campaign is underway, and Wireless Service Providers (Rogers, TELUS, Bell) and the Weather Network (Pelmorex) will be communicating direct-to-consumers, as well as through social media and radio/TV campaigns.

Is my smartphone compatible? 

To receive alerts, the wireless device must be:

  • An LTE-device like a smartphone (LTE is commonly referred to as “4G LTE”)
  • Wireless public alerting (WPA)-compatible
  • Connected to an LTE cellular network at the time the emergency alert is issued

To find out if your smartphone is compatible and to read some Frequently Asked Questions from your specific provider, visit and select your Wireless Carrier. 

How Does This Work with Alberta Emergency Alert?

Only the most serious alerts will be sent out using the new wireless alerting system. Other alerts that provide information on developing emergencies or serious alerts from other areas will be delivered to you via the Alberta Emergency Alert app, social media and the Alberta Emergency Alert website.

It is important that you continue to use the Alberta Emergency Alert app as it is complementary to the new wireless alerting system. The new wireless alert will provide you with a short message, and the Alberta Emergency Alert app will provide more details and a map. 


Government of Alberta Fact Sheet: Alert Ready & Alberta Emergency Alert

Frequently Asked Questions - Alberta Emergency Management Agency

How to Be Prepared for an Emergency

Know the risks that can happen in your area. In Alberta, a tornado can strike quickly, wildfires can threaten communities and heavy rains can cause flash flooding. When an emergency occurs, family members may not be together and could be at school, home or work. It’s important to sit down with your family and make your own emergency plan so that each family member knows what to do if an emergency occurs.

The City of St. Albert has developed an Emergency Preparedness Guide to help your family prepare for emergencies and disasters. The guide includes sections on understanding the risks, how to make a plan, how to prepare a kit, knowing what to do in an emergency, and knowing what to do after an emergency. 

An emergency pocket guide is also available with local emergency numbers for you to call should an emergency occur. It also has area available for you to include the contact information of family members and out of area contacts.

Download the Emergency Pocket Guide

Download the Emergency Preparedness Guide

If an Emergency Occurs

LISTEN to the radio or TV.
LIKE OR FOLLOW City of St. Albert social media channels and follow instructions.

  • Like us on Facebook: cityofstalbert
  • Follow us on Twitter: @cityofstalbert

SIGN UP to receive Alberta Emergency Alerts at
SHUT OFF utilities if instructed to do so.
TAKE your emergency kit, including medications.
ENSURE your pets are cared for
LOCK up your home.
REGISTER at the reception centre.

Emergency Numbers

911 – Fire, Ambulance, Police, Hazardous Materials Spills
780-459-1557 – Water and Sewer On-Call City of St. Albert - Water & Sewer Emergency
780-420-5585 – ATCO GAS - Gas Emergency
780-310-9473 (WIRE) – FortisAlberta - Electrical Emergency


72-hour Kit Checklist

Evacuation Grab & Go Kit Checklist

Priceless Items Checklist

Pet/Service Animal Kit Checklist

Vehicle Emergency Kit Checklist

Courtesy of the Government of Canada

Get Prepared

Emergency Preparedness Guide for People with Disabilities/Special Needs

Floods - What to Do?

Severe Storms - What to Do?

Power Outages - What to Do?

Earthquakes - What do Do?

Courtesy of the Alberta Emergency Management Agency

Personal Emergency Preparedness

Courtesy of the Institute for Catastrophic Loss Reduction

Protect Your Home - Basement Flooding

Protect Your Home - Severe Wind

Protect Your Home - Snow Ice

Protect Your Home - Wildfire

Last edited: April 16, 2019

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