Emergency Preparedness

Emergencies can happen at any time, anywhere and your best defence is to be prepared. The City of St. Albert has comprehensive emergency management plans and programs in place in order to prepare for, respond to, and recover from all potential hazards including natural disasters and technological or human-caused incidents. Residents can do their part to ensure they are prepared for an emergency, not only within their home but also within their business.

The City's Emergency Management Plan provides a framework for how the City conducts its comprehensive emergency management program. The plan also provides guidance on how the entire community can work together to create a more resilient city in response to the impacts of a major emergency or disaster. 

Emergency Management Plan


Emergency Preparedness Week (May 1-7, 2022)

Emergency preparedness is not about being like the people you see on TV shows getting ready for doomsday scenarios. Emergency preparedness is about being ready for curveballs that we may encounter. If the water goes out, can you make your morning cup of coffee? 

Disasters happen with little or no warning and being prepared for them is essential. During a disaster it may take emergency workers hours, or even days, to reach you. It is important for you and your family to be ready in case this happens.  

Emergency Preparedness Week is the first week of May every year. Organizations across Canada take this week to help inform people about how to know the risks, make a plan, and prepare a kit for any disaster that could impact you.  

Step 1 - Know the Risks 

The consequences of various disasters can be similar - knowing the risks can help you be better prepared. Some of the hazards we have in St Albert include: 

  • Floods 
  • Blizzards 
  • Power outages 
  • Tornadoes  
  • Thunderstorms 

Step 2 - Make a Plan 

Every household needs an emergency plan. This will help you and your family know what to do in case of an emergency. Here are some things to consider when making your plan: 

  • Your family may not be together when an emergency occurs – discuss what you would do in different situations. 
  • Write down emergency numbers – keep them in your phone and on paper (in case your phone’s battery dies or your phone is misplaced).  
  • Be mindful of where your pet can stay in an emergency. 
  • Know the emergency exits of your house, meeting places for your family and safe evacuation routes from the neighbourhood. 
  • Be mindful of special health needs in your family. 

Step 3 – Prepare an Emergency Kit 

In an emergency you will need some basic supplies, be prepared to be self-sufficient for at least 72 hours. Make sure your kit is easy to carry and everyone in the household knows where it is. Keep it in a backpack, duffle bag, or suitcase with wheels in an easily accessible place. Things to include in your basic emergency kit: 

  • Water (at least 2L per person per day) 
  • Food that won’t spoil 
  • Can opener 
  • Crank or battery powered flashlight 
  • Crank or batter powered radio 
  • First aid kit 
  • Extra keys to your car and house 
  • Some cash in small bills 
  • A copy of your emergency plan including emergency contact numbers 
  • Sanitation supplies (hand sanitizer, soap, personal hygiene products, etc.) 
  • If applicable: 
  • Prescription medication 
  • Infant formula 
  • Equipment for people with disabilities 

Resources You Need

Help your family be prepared for any emergency. To learn how to make a plan or what to do during an emergency, download the Emergency Preparedness Guide

Visit this page each month for tips and resources on how to be prepared for any emergency.


Are You Prepared For An Emergency?  

If there was an emergency…

  • Do you know what to do?
  • Where to go? 

If you had to evacuate your home in 10 minutes…

  • Do you know what you need?
  • Where would you find it in your home?  

Now more than ever it is important to learn how to prepare a Family Emergency Plan, a Grab and Go Kit, and a 72 Hour Basic Emergency Kit. Learn how to identify risks and discover why it’s important to be prepared. View the City of St. Albert Checklists to help you create your own kits!

Are You Alert Ready?

Urgent public safety messages for local emergencies now come directly to your compatible smartphone.

The national wireless public alerting system, Alert Ready, marks a significant change to the way the public will receive alert messages. The short alert message you receive on your phone will be the first indication of a serious emergency event and compliments other alert distribution methods such as radio/TV and social media. 

The Government of Canada requires that all compatible wireless devices receive all relevant alerts. You are not able to opt-out. You will only receive alerts if you are in the impacted area. If you are travelling and are in a region that is affected, you will also receive that alert.

Is my smartphone compatible? 

To receive alerts, the wireless device must be:

  • A wireless public alerting (WPA) compatible device, like a smartphone, capable of connecting to an LTE network (LTE is commonly referred to as “4G LTE”)
  • Equipped with the latest version of its operating software
  • Connected to an LTE cellular network at the time the emergency alert is issued or joins the network while the alert is still active.

To find out if your smartphone is compatible and to read some Frequently Asked Questions from your specific provider, visit alertready.ca and select your Wireless Carrier. 


Only the most serious alerts will be sent out using the new wireless alerting system. Other alerts that provide information on developing emergencies or serious alerts from other areas will be delivered to you via the Alberta Emergency Alert app, social media and the Alberta Emergency Alert website.

It is important that you continue to use the Alberta Emergency Alert app as it is complementary to the new wireless alerting system. The new wireless alert will provide you with a short message, and the Alberta Emergency Alert app will provide more details and a map. 


Government of Alberta Fact Sheet: Alert Ready & Alberta Emergency Alert

Frequently Asked Questions - Alberta Emergency Management Agency

How to Be Prepared for an Emergency

Know the risks that can happen in your area. In Alberta, a tornado can strike quickly, wildfires can threaten communities, and heavy rains can cause flash flooding. When an emergency occurs, family members may not be together and could be at school, home or work. It’s important to sit down with your family and make your emergency plan so that each family member knows what to do if an emergency occurs.

The City of St. Albert has developed an Emergency Preparedness Guide to help your family prepare for emergencies and disasters. The guide includes sections on understanding the risks, how to make a plan, how to prepare a kit, knowing what to do in an emergency, and knowing what to do after an emergency. 

An emergency pocket guide is also available with local emergency numbers for you to call should an emergency occur. It also has an area available for you to include the contact information of family members and out of area contacts.

Download the Emergency Pocket Guide

Download the Emergency Preparedness Guide


If an Emergency Occurs

LISTEN to the radio or TV.

LIKE OR FOLLOW City of St. Albert social media channels and follow instructions.

SIGN UP to receive Alberta Emergency Alerts at emergencyalert.alberta.ca

SHUT OFF utilities if instructed to do so.

TAKE your emergency kit, including medications.

ENSURE your pets are cared for

LOCK up your home.

REGISTER at the reception centre.

Emergency Numbers

911 – Fire, Ambulance, Police, Hazardous Materials Spills
780-459-1557 – Water and Sewer On-Call City of St. Albert - Water & Sewer Emergency
780-420-5585 – ATCO GAS - Gas Emergency
780-310-9473 (WIRE) – FortisAlberta - Electrical Emergenc

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Last edited: April 29, 2022