COVID-19 What's Happening FAQ

Answers to common questions


Alberta's Open for Summer Plan?

On July 1, 2021, the Province entered Stage 3 of Alberta’s Open for Summer Plan.  

Complete information on each stage can be found on the Public Health Actions page of the Government of Alberta website.  

Updated: July 2, 2021, at 11:45 a.m.


Arden Theatre?

  • The Arden Theatre will be offering a blend of in-person and virtual programming, where suitable. For upcoming performances, visit ardentheatre.com or call 780-459-1542. 

Updated June 10, 2021, 2:30 p.m.


Council meetings?

The next City Council meeting date can be found on our Council Events Calendar and will be streamed via YouTube on the Watch Live Meetings page.

View meeting details and other information from Council meetings.

Updated: April 12, 2020, at 3:10 pm


Council meeting changes?

Beginning immediately St. Albert City Council and Standing Committee meetings will resume virtually via the Zoom platform, which will also stream to YouTube. Council Chambers and the Douglas Cardinal Boardroom will be closed, therefore, the public is unable to attend Council and Standing Committees meetings in person.   

Members of the public who wish to attend Advisory Committee meetings via Zoom must send an email to legislative@stalbert.ca by 12 p.m. the day before the scheduled Council or Committee meeting to register.   

If you desire to address Council or a Standing Committee on a matter that does NOT appear on a published agenda, you must register in advance by sending an email to legislative@stalbert.ca indicating your desire to speak as well as:  (a) the topic you wish to address;  (b) your preference as to the date of the meeting at which you desire to speak. Your request will be taken to an Agenda Planning session and you will be informed by Legislative Services whether you have been scheduled to speak on that topic, and if so the date of the meeting at which you have been scheduled to speak. Please note that requests to speak on topics NOT on an Agenda are at the discretion of the Mayor or Committee Chair and may or may not be granted. Requests to speak on a topic on which the requester has previously addressed Council or a Committee may not be granted.  Requests received less than one week prior to a Council or Committee meeting will normally not be scheduled for that meeting but may be scheduled for a subsequent meeting.     

If you desire to address Council or a Standing Committee on a matter that DOES appear on a published agenda, your request to speak must be received by email sent to legislative@stalbert.ca by 10 a.m. on the day of the meeting (or by 8:30 a.m. in the case of a meeting scheduled to begin before 12 p.m.).  You will receive a reply email confirming your registration as a speaker and the Zoom link to the meeting.   

The Chair of a Council or Standing Committee meeting may, but is not obligated to, allow a person who has not registered in advance within the time limits set out above to address Council or the Standing Committee.  

Thank you very much for your patience and understanding as we do our best to ensure that the conduct of Council and Council Committee meetings is impacted as little as possible by the COVID-19 situation.  

ATTENDING ELECTRONICALLY 

  • Upon receipt of your email not later than 10:00 a.m. on the day of the meeting, you will be sent a calendar invite for the start time of the meeting. 
  • If you still desire to speak at that time, you must “Accept” the invite and then join the meeting via ZOOM at the start time of the meeting. 
  • Your computer mic will be muted by the meeting administrator until it is your turn to speak, at which time it will be turned on so that Council/Committee members and anyone else viewing the meeting by ZOOM or YouTube will be able to hear what you say. 
  • Speakers will only be invited to speak at the time the agenda item comes up for Council/Committee’s consideration, not at the beginning or the end of the meeting.   
  • The usual time limit of 5 minutes for an individual, or 10 minutes for a presentation by or on behalf of a group, will still apply, subject to the discretion of the Chair. 

 

Updated: December 16, 2020, at 4:35 p.m.


Public Hearing Changes?

Public Hearing Procedures

Due to current public health measures, in-person attendance is not is not an option at this time. St. Albert City Council meetings and Standing Committee meetings will take place virtually via the Zoom platform, which will also stream to YouTube. Council Chambers and the Douglas Cardinal Boardroom will be closed, therefore, the public is unable to attend Council and Standing Committees meetings in person.

Speaking to City Council electronically at the Public Hearing

Council members, Administrative staff and the public are only able to participate in the Public Hearing electronically through the ZOOM platform, which will also stream to YouTube. If you wish to register to speak at the Public Hearing via the Zoom platform you must email legislative@stalbert.ca by 10 a.m. on the day of the Public Hearing indicating your desire to attend via ZOOM and make a verbal presentation. You will receive an email at approximately 2 p.m. with a link to join the meeting. When it is your time to speak the Chair of the Hearing will ask the ZOOM Meeting Host to bring you into the meeting to speak. The usual speaking time limits of 5 minutes for an individual, or 10 minutes for a group submission at the discretion of the Chair, will apply.  Further instructions and information will be included in the ZOOM meeting invitation.

When a Public Hearing is scheduled to commence on a Monday at 5 p.m., individuals wishing to speak at the Public Hearing must register to speak by email sent to the email address set out in the Notice of Public Hearing, not later than 10 a.m. on the day of the Public Hearing.

When a Public Hearing is scheduled to commence on a Monday at a time earlier than 5 p.m., individuals wishing to speak at the Public Hearing must register to speak by email sent to the email address set out in the Notice of Public Hearing, not later than 12 p.m. on the preceding Friday. 

Written submissions to Council for all Public Hearings regardless of start time must be received at the email address specified in the Notice of Public Hearing by 12 noon on the Wednesday prior to the Public Hearing for inclusion in the Agenda Package; submissions received after that time will be summarized by Administration and Administration will provide a high-level written summary to Council of the content of any late submissions including at a minimum the number of such submissions and the number of submissions expressing support or opposition for the matter under consideration.

The provisions of the Procedure Bylaw with respect to Public Hearings will continue to apply to the extent possible, consistent with these special provisions for Public Hearings on the Zoom platform and consistent with the requirements of Alberta Regulation 50/2020.

Updated: January 14, 2021, at 3:00 pm


Face Coverings?

Alberta entered Stage 3 on July 1. Mask use in public indoor settings is no longer required except for some health care settings, such as long-term care and on public transit, which includes ride share vehicles, taxis, motor coaches and shuttles.

For more information, visit stalbert.ca/facecovers.

Updated: July 2, 2021, at 11:53 a.m.


Financial supports?

From the Federal Government

The Government of Canada has announced a number of measures to help stabilize the economy and support businesses. These measures, delivered as part of the Government of Canada’s COVID-19 Economic Response Plan, will provide direct support to Canadian workers and businesses. 

Information about these measures is available on the Government of Canada website.

From the Provincial Government

For information on Financial Supports, visit Alberta Biz Connect

Interim COVID-19 Support Plan - Métis Nation of Alberta

For information and how to contact your MNA Region or the program: http://albertametis.com

Business Support during COVID-19 

To keep your business informed on the services and supports available to you, visit Business Support.

Updated: July 2, 2021, at 11:59 a.m.


Front counter services? 

The City is reopening front counter services on staggered dates. St. Albert Place main floor customer service reopened to the public on June 28. All other City front counter services will open on July 5, except for St. Albert Business Centre, which will open on September 7. 

For more information on specific front counter services, visit City Facilities.

Updated: July 2, 2021, at 12:04 p.m.

Isolation and Quarantine Requirements?

For information on what to do if you tested positive, have symptoms or are exposed to COVID, visit the Government of Alberta’s Isolation and Quarantine Requirements webpage.

Updated: July 8, 2021, at 3:35 p.m.


Recovery?

Even though the City continues to be in the Response phase of the COVID-19 pandemic, the City has been actively planning for recovery.

On April 20, 2020, St. Albert City Council approved the COVID-19 Recovery Concept Plan, which is the initial step towards the development of a comprehensive Recovery Plan.

As part of this work, A Recovery Task Force has been established that includes a cross-section of business and community leaders tasked with developing a report for St. Albert Council focusing on potential community actions to support recovery within the realms of Business Sector Support and Community Partner Support.

More information, visit Recovery Task Force.

Updated: July 2, 2021, at 12:12 p.m.


Requirements When Travelling? 

For information on planning your travel to Alberta from outside of Canada, visit the Government of Alberta’s COVID-19 travel requirements webpage. For information on international travel for Canadians and federal regulations, visit the Government of Canada’s COVID-19: Travel, testing, quarantine and borders webpage.

Updated: July 8, 2021, at 3:35 p.m.


St. Albert Transit?

Mandatory Face Coverings

Face coverings remain mandatory on St. Albert Transit, even though the general mask mandate has been lifted. For information, visit Face Covers.

Updated: July 2, 2021, at 12:15 p.m.


Symptoms & Testing?  

For information on COVID-19 symptoms and how to book a test, visit the Government of Alberta’s Symptoms and Testing webpage.

Updated: July 22, 2021, at 1:10 p.m.


Vaccines?

Alberta's vaccination program continues. Everyone born in 2009 or before (turning 12+) can now get vaccinated. 

For more information on the program and how to book your appointment visit: COVID-19 vaccine program.

Updated: July 2, 2021, at 12:19 p.m.


Related Pages

Last edited: July 22, 2021