Front Counter Services

RCMP Front Counter Services

Maloney Place is open to the public with limited services.  Front counter services are available:

  • Monday – Friday 8 a.m. to 6:30 p.m. 
  • Saturday - 8 a.m. to noon 
  • Sunday/Statutory Holidays – Closed
    • Where possible, it is encouraged that residents access services by way of phone and online.

Alarm Permits and False Alarm Response Fees Payment

Collision and Crime/Disorder Reporting

  • Collision and crime/disorder reports are accepted over the phone by calling the 24 our complaint line at 780-458-7700.

Criminal Record, Police Information Requests and Finger Print Services

  • Applications are accepted, by appointment, in-person at Maloney Place during the regular business hours. To book an appointment call 780-458-4315.
  • Basic Criminal Record Check is processed in two business days (unless extenuating circumstances exists, or delay is caused by outside policing agencies). 
  • Appointments for fingerprinting are required. Results are available immediately upon completion of fingerprints (unless extenuating circumstances exist or delay in Federal government software/network link). Other Police Information requests processing vary depending on complexity of request and information requiring review and processing.
  • The six-month pilot project for online criminal record checks ends March 6, 2022. To learn more about why the pilot project has ended, see the Alberta RCMP news release - Alberta RCMP criminal record checks - UPDATE

Dog Licensing Purchasing and Renewals

In-Person:

  • Payments can be made in person, by appointment, at Maloney Place during the regular business hours. To book an appointment call 780-459-4315.
  • In-person payment also available at St. Albert Place 8 a.m. - 5 p.m. Monday to Friday, closed on weekends and holidays. 

Online:

  • Owners can register their dogs and pay for license online through St. Albert’s MyCity service.
    Launch MyCity

Found Dog Intake and Claiming

  • Drop-off and pickup are accepted in person at Maloney Place during the regular business hours.

Parking Ticket Payments and Processing

  • Payments can be made in person at Maloney Place during the regular business hours.
  • Online payment services available at Online Services.

Please only dial 911 in an emergency.

Police Information Checks

The St. Albert RCMP offers Police Information Checks for applicants seeking to volunteer or attain employment with agencies that require a Criminal Record Check and/or a Vulnerable Sector Check.

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Related Pages

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Last edited: March 7, 2022

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