Frequently Asked Questions

Find answers to a number of questions about Arc below.  For a more extensive list of frequently asked questions, please visit www.myarc.ca

 

What fare will I be charged when using the Arc card?

For travel on St. Albert Transit, passengers will be charged a fare reflective of the cost of a local or commuter ticket when they tap their Arc card. Within a calendar month, when the cap has been reached, passengers will ride for free for the remainder of that month.  The monthly cap reflects the cost of a monthly local or commuter pass.  All passengers boarding a St. Albert bus will automatically be assessed the cost of a commuter trip when tapping on.  If travelling strictly locally, it is important to tap off when departing the bus.  Your fare will automatically be adjusted to the cost of a local trip.

For more information about fares and fare capping, please visit www.myarc.ca.

Where can I find an Arc card vending machine?

Arc Card Vending Machines are installed throughout the LRT network in Edmonton and at key regional transit transfer locations including:

ETS - All LRT stations

St. Albert - Naki Transit Centre

ETS - West Edmonton Mall Transit Centre

Fort Saskatchewan - Dow Rec Centre

ETS - Mill Woods Transit Centre

Strathcona County - Bethel Transit Terminal

ETS - Edmonton International Airport

Strathcona County - Ordze Transit Centre

What features do the vending machines provide? What forms of payment are accepted?

Riders will be able to use these vending machines to buy Arc cards, add money to their Arc account, check account balances, or purchase other products, like single-use Arc tickets.

Riders will be able to pay with cash, credit or debit cards.

 

Where can I find an Arc card vendor?

Arc cards are available for purchase at the St. Albert City Hall cashier (5 St. Anne Street), at the Liggett Place Transit Facility (235 Carnegie Drive), and soon at a number of retail outlets throughout St. Albert and Edmonton.

A list of these retail partners is available at www.myarc.ca and will continue to grow in numbers.  

 

 

What is an Arc ticket?

Arc tickets act like a temporary Arc card and are used in the same way as our current single-use tickets. Riders can purchase Arc tickets at vending machines throughout the region.

Last edited: November 16, 2022