Project Timeline

Early Launch

The first group of riders to use Arc launched in fall 2021 as students at post-secondary institutions participating in U-Pass became the first eligible group to use the new system.

Pilot Testing: January 2022

Starting January 1, 2022, a select group of regular adult fare riders will be the first group of riders to use the Arc system as part of the pilot. . They will put money into an online Arc account that is linked to the Arc card, and then they tap on/tap off buses and LRT stations as they ride anywhere in all 7 participating regions. 

At this time, unless you are a part of the Arc pilot group,  all other riders can continue to pay for transit with monthly passes, paper tickets or cash

Phase 2: 2022

The Arc program will be expanded to include:

  • Seniors
  • Youth
  • Junior/senior high school students
  • Customers eligible for low income passes
  • Those who use DATS, and
  • Regional paratransit services

Initial participation will be voluntary. Exact timing depends on the results of the Phase 1 roll out.

Related Pages

Last edited: December 15, 2021