Project Timeline

Early Launch

The first group of riders to use Arc launched in fall 2021 as students at post-secondary institutions participating in U-Pass became the first eligible group to use the new system.

Pilot Testing: January 2022

Starting January 1, 2022, a select group of regular adult fare riders will be the first group of riders to use the Arc system as part of the pilot. . They will put money into an online Arc account that is linked to the Arc card, and then they tap on/tap off buses and LRT stations as they ride anywhere in all 7 participating regions. 

With the exception of this pilot groups, all riders will continue to pay for transit with monthly passes, paper tickets or cash

Phase 1 Launch: 2022

Arc is available to Standard Adult fare riders on November 21. Discounted fare options will be available for eligible riders in 2023. Paper tickets and passes are still available for all riders.

Phase 2 Launch: 2023

Exact timing will depend on the results of the Phase 1 roll out.

Phase 2 of the Arc system will be expanded to include:

  • Senior Profiles
  • Youth Profiles
  • Customers eligible for other subsidies 

Phase 3

Exact timing depends on the results of the Phase 2 roll out.

Phase 3 of the Arc system will be expanded to include:

Regional paratransit services (including St. Albert Handibus)


Related Pages

Last edited: November 16, 2022