Website Accessibility
The City of St. Albert strives to provide universal access to its websites and web-based applications.
Universal access refers to creating websites that respond to the needs of the widest population range as possible, enabling persons with varying abilities, ages, and technical resources to access essential information and services equally with others. That's why we're committed to following the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 AA standard with this website, and others under our care.
The standards and technologies that drive the modern web move quickly, and to follow best practices related to accessibility, performance, and mobile device support, we've adapted techniques that older browsers may not support. Due to this, we strongly recommend using either Google Chrome or Mozilla Firefox for the best possible experience. Both browsers are available, at no cost, for iOS and Android devices, and many generations of Microsoft Windows and Mac OS.
If you encounter a barrier
While we do try to test broadly, there are many unique contexts we cannot simulate. If you encounter a barrier that prevents you from accessing the information or service you need, please let our web team know! Complete the following form to bring the matter to our attention:
How can we help you?
Fields with an * are required.
Please note the following: 1) This personal information is being collected under the authority of Section 33 (c) of the Freedom of Information and Protection of Privacy Act, R.S.A., 2000 and will be used to process your inquiry. It will be treated in accordance with the privacy protection provisions of Part 2 of the Freedom of Information and Protection of Privacy Act. If you have any questions about the collection, contact the FOIP Coordinator. 2) The City does not respond to anonymous enquiries/submissions, malicious submissions, or submissions containing inappropriate or profane language; those received will be discarded by staff.
Related Pages
Last edited: February 27, 2025