Public Safety

The following indicators relate to the City’s emergency response efforts.

911 Calls Received

Measures the total number of 911 calls received for police, fire and medical services.

Reporting frequency: Quarterly Last updated: Q2, 2026 View fullscreen

Comments

In Q2 2026, the City received 4,244 911 calls, compared to 4,480 calls in Q2 2025. This represents a decrease of 236 calls, or approximately 5 per cent, but remains slightly higher than the 4,137 calls received in Q2 2024. 911 call volumes continue to show modest quarter-to-quarter variation and are generally consistent with recent years. The Q2 2026 result suggests that call volumes remain within the recent historical range, reflecting ongoing community emergency call demand.

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Crime Severity Index

The crime severity index is calculated by Statistics Canada and measures percentage changes in the level of severity of crime in St. Albert from year to year (current year over last year).

All crimes have been split between violent and non-violent crimes. More serious crimes are assigned higher weights, and less serious offences are assigned lower weights. As a result, more serious offences have a greater impact on changes in the index.

Reporting frequency: Annually Last updated: 2025 View fullscreen

Comments

St. Albert’s Overall Crime Severity Index (CSI) decreased to 52.27 in 2025, down from 59.36 in 2024. This represents a decrease of approximately 12 per cent and indicates a lower overall level of crime severity compared to the previous year.

Both components of the index decreased in 2025. The Non-Violent Crime Index declined to 57.49, down from 61.18 in 2024, while the Violent Crime Index decreased more substantially to 40.33, down from 56.06 in 2024. The larger decrease in the Violent Crime Index had a notable impact on the overall CSI, as more serious offences carry higher weights in the index. Overall, the 2025 results show an improvement in crime severity compared to 2024, following moderate year-to-year fluctuations in recent years.

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EMS Calls

This indicator measures the total number of calls responded to by the two ambulances staffed by St. Albert Fire Services. These ambulances primarily serve the city but because Alberta operates a borderless dispatch system, they may also respond to calls outside St. Albert when dispatched through the provincial system.

Reporting frequency: Quarterly Last updated: Q2, 2026 View fullscreen

Comments

In Q2 2026, EMS call volumes remained elevated, with the City’s two ambulances responding to 986 calls compared to 711 calls in Q2 2025. This represents an increase of 275 calls, or approximately 39 per cent. In the first half of 2026, the ambulances responded to 1,912 calls, compared to 1,391 calls during the same period in 2025. This indicates higher EMS call activity for City-staffed ambulances. Because these ambulances operate within Alberta’s borderless dispatch system, total call volumes may reflect responses both within and outside St. Albert.

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Fire Response Times

Fire Calls refer to any call where there is a confirmed fire. These can include structure fires, outdoor and wildland fires, and vehicle fires.

Medical First Response refers to medical calls attended by Fire Services using Advanced Life Support (ALS) equipped fire engines.

Response times are reported using the 90th percentile, meaning that 90 per cent of all responses occur within this time or less, while only 10 per cent take longer. This method provides a clearer picture of service performance than an average by showing how quickly Fire Services respond to the majority of calls.

Reporting frequency: Quarterly Last updated: Q2, 2026 View fullscreen

Comments

In Q2 2026, the 90th percentile response time for Fire Calls was 9 minutes 46 seconds, compared with 10 minutes 14 seconds in Q2 2025, showing an improvement of 28 seconds. The 90th percentile response time for Medical First Response was 7 minutes 57 seconds, compared with 7 minutes 49 seconds in Q2 2025, remaining relatively stable year over year.

Fire response times continue to show more quarter-to-quarter variation because confirmed fire incidents occur less frequently than medical calls, meaning a smaller number of events can have a larger impact on quarterly results. Overall, response times remain generally consistent with recent quarters and continue to reflect stable service delivery across the community.

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Fire Responses to Motor Vehicle Collisions

This indicator measures the number of motor vehicle collision incidents attended by St. Albert Fire Services. It reflects only those collisions where Fire Services responded and is not a count of all motor vehicle collisions occurring in St. Albert.

Reporting frequency: Quarterly Last updated: Q2, 2026 View fullscreen

Comments

In Q2 2026, Fire Services responded to 27 motor vehicle collisions, compared with 35 in Q2 2025. This represents a decrease of 8 incidents, or approximately 23 per cent.

Overall, motor vehicle collision responses continue to show quarter-to-quarter variation and remain within the range seen in recent periods. This indicates that response volumes fluctuate over time rather than showing a sustained increase or decrease. Because this indicator only captures collisions attended by Fire Services, it does not represent all motor vehicle collisions occurring in St. Albert.

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Fire Incidents

This indicator measures the number of confirmed fire incidents attended by St. Albert Fire Services. It includes structure fires, outdoor and wildland fires, and vehicle fires.

Reporting frequency: Quarterly Last updated: Q2, 2026 View fullscreen

Comments

Fire incidents continue to show quarter-to-quarter variation, with higher volumes often occurring in Q2 as outdoor and wildland fire activity increases. In Q2 2026, St. Albert Fire Services responded to 13 fire incidents, compared to 22 incidents in Q2 2025, representing a decrease of 9 incidents or approximately 41 per cent. Despite the lower Q2 result, fire incidents in the first half of 2026 remain generally comparable to the same period in 2025. Overall, the data continues to reflect normal quarterly variation rather than a consistent upward or downward trend.

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Fire Inspections & Investigations

Fire inspections are conducted in accordance with the St. Albert Quality Management Plan and the Safety Codes Act. Inspections help determine compliance with applicable fire and life safety codes and provide education to property owners and occupants on fire prevention and safety practices.

In Alberta, a Safety Codes Officer (Fire Discipline) is also responsible for investigating the cause, origin and circumstances of fires within their jurisdiction when a person is injured or killed or when property is damaged or destroyed.

Reporting frequency: Quarterly Last updated: Q2, 2026 View fullscreen

Comments

In Q2 2026, Fire Services completed 203 inspections, compared with 131 inspections in Q2 2025, reflecting an increase of 72 inspections, or approximately 55 per cent. This higher inspection volume continues the increased fire prevention activity that began in the second half of 2025 and reflects expanded inspection capacity following the addition of Fire Prevention Officers.

Fire investigations remained relatively stable, with 6 investigations in Q2 2026 compared with 7 in Q2 2025. Investigations typically remain consistent over time, as they depend on the number and nature of fire incidents requiring formal review.