Access to Information and Protection of Privacy

The City is required to make certain information that it collects available to the public. The Access to Information Act governs access to your personal information and access to the City's general information.

Request to Access Information Form
 

Personal Information

Personal information is any recorded information about an identifiable individual including:

  • name, home or business address, home or business telephone number, home or business email address;
  • race, national or ethnic origin, color;
  • religious or political beliefs or associations;
  • age, gender identity, sex, marital status or family status;
  • identifying number referring to the specific individual;
  • fingerprints or other biometric characteristics, blood type, genetic information or inheritable characteristics;
  • health and health care history including information about the individual's physical or mental health;
  • educational, financial, employment or criminal history including criminal records where a pardon has been given;
  • anyone else's opinion about the individual;
  • individual's personal views or opinions, except if they are about someone else.

There is no initial fee associated with submitting a request for your own personal information. If the costs of reproducing the information exceed $10, you will be notified of the costs.

You must provide proof of your identity before records containing your personal information are released to you.

If you are requesting the personal records of another person, you must provide proof that you have authority to act for that person (e.g. guardianship or trusteeship order, power of attorney).

General Information

General information is contained in the records of the City, and includes all information that is recorded in any form by the City to conduct its programs and services. When requesting records please note that:

  • There is an initial fee of $25.
  • Please note, we can accept payment via online credit card, please submit your request to the email indicated below and once a file is opened you will be notified when payment is ready.
  • The City will provide you with an estimated cost before processing begins.
  • If the total cost of processing your request is more than $150, you will be asked to pay a 50% deposit.
  • The records are only provided when the fee is paid in full.

You may access information by completing a Request to Access Information Form and submitting it to the address below.

Resources

Personal Information Banks - Sorted by Information Type
(Document is being Updated)

Personal Information Banks - Sorted by Responsible Department
(Document is being Updated)

Request to Access Information Form

Fields with an * are required.

Please note the following: 1) This personal information is being collected under the authority of Section 4(c) of the Protection of Privacy Act, SA 2024, c P-28.5 and will be used to process your inquiry. It will be treated in accordance with the privacy protection provisions of Part 1 of the Protection of Privacy Act. If you have questions regarding the collection and use of your personal information, please contact the City’s Access and Privacy Coordinator. 2) The City does not respond to anonymous enquiries/submissions, malicious submissions, or submissions containing inappropriate or profane language; those received will be discarded by staff.

Contact Information

First and Last Name

If applicable

Number, street, city, province and postal code

About Your Request

Personal Information: No initial fee is required.
Learn more about Personal Information

General Information: An initial fee of $25 is required.
​​​​​​​Learn more about General Information

What kind of information do you want to access?

How do you want to receive the information?

About the Information You Want to Access

Please give as much detail as possible. (If you want access to your own personal information, be sure to give all of your previous names. For another person’s information, you must attach proof that you can legally act for that person.)

Date Range

To ensure the City is only searching for records that are required, please insert the date range of the records you are requesting. If you are requesting multiple types with different date ranges, please indicate that in the 'other information' field below.

Please insert the start date of the record search.

  

Please insert the end date of the record search.

  

Please provide any additional information as it relates to your request.

Authorization

If you are requesting records for another person, you must provide proof that you have authority to act for that person:

  • Signed authorization confirming your client has given you authority to act on their behalf
  • Guardianship or trusteeship order
  • Power of attorney

Please attach proof of authority.
Max file size: 5 MB

(Optional)

Please note: After you submit this application, you will be emailed a link to pay the request fees (if applicable). Once payment is received, a response to your request will be issued within 30 calendar days (or earlier of possible).

By checking this box below, I am signing this application and agree to be bound as if I had endorsed this document with my own handwritten signature.

Related Pages

Generic city graphic Privacy Policy ›
Generic city graphic Terms of Use ›
Generic city graphic Information Requests and Record Searches ›

Last edited: February 24, 2026

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