Contact Utilities (Public Operations)

The Utilities Department is responsible for all infrastructure matters related to the City's garbage, water, wastewater, and stormwater services.

How can we help you?

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Please note the following: 1) This personal information is being collected under the authority of Section 4(c) of the Protection of Privacy Act, SA 2024, c P-28.5 and will be used to process your inquiry. It will be treated in accordance with the privacy protection provisions of Part 1 of the Protection of Privacy Act. If you have questions regarding the collection and use of your personal information, please contact the City’s Access and Privacy Coordinator. 2) The City does not respond to anonymous enquiries/submissions, malicious submissions, or submissions containing inappropriate or profane language; those received will be discarded by staff.

Street Address:
7 Chevigny Street
St. Albert, AB
T8N 5A3

Mailing Address:
5 St. Anne St
St. Albert, AB
T8N 3Z9
c/o Utilities

Phone: 780-459-1557
Fax: 780-460-7434

Hours of Operation:
Monday - Friday  7:30 a.m. - 4:00 p.m.

After Hours Information:
Should you be required to contact us after hours please dial our main number listed above and leave us a message with your name, number and address. All messages are reviewed on the next business day.

Emergency Contact Information:
If your after hours matter is urgent, please call the City's Fire hall dispatch number at 780-418-6069 to speak with an operator.


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Last edited: October 24, 2023