Contact Utilities Services (Accounts)

Notice to all account holders

In an effort to support our residents and customers during the challenges of the COVID-19 outbreak, the City of St. Albert has decided to defer utility bills for residential and commercial accounts for the next three months (March to May).

Learn more about this change

The Utilities Services department is responsible for all account management matters related to the City's garbage, water, wastewater, and stormwater services.

How can we help you?

Fields with an * are required.

Please note the following: 1) This personal information is being collected under the authority of Section 33 (c) of the Freedom of Information and Protection of Privacy Act, R.S.A., 2000 and will be used to process your inquiry. It will be treated in accordance with the privacy protection provisions of Part 2 of the Freedom of Information and Protection of Privacy Act. If you have any questions about the collection, contact the FOIP Coordinator at 780-459-1500. 2) The information you provide on this form may be transmitted outside of Canada. 3) The City does not respond to anonymous enquiries/submissions, malicious submissions, or submissions containing inappropriate or profane language; those received will be discarded by staff.

Utilities Services
5 St. Anne Street, First Floor
St. Albert, AB T8N 3Z9

Phone: 780-459-1520 and then select option #2
Fax: 780-459-1733

For general inquiries:
For garbage-related inquiries:

Related Pages

Last edited: June 4, 2020