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Help Prevent Mail Theft

Mail theft may not be something you routinely think about, until it happens to you.

From December 24, 2018 to January 28, 2019, the St. Albert RCMP received nine reports of break-ins to community mailboxes across the city. While it’s unknown how much, if any, mail is missing, there are important steps you can take to help make yourself less vulnerable to this type of crime. 


  • Don’t send cash – Never send cash or gift cards in the mail, as they are next to impossible to reclaim and are particularly sought after by criminals.
  • Never leave mail overnight – Practice a daily routine of collecting your mail – even if you aren’t necessarily expecting something. The more time you leave your mailbox full, the longer a criminal has to snatch it.
  • Keep junk mail at bay – Pre-approved credit card applications are often used for identity theft. Go through your junk mail daily and shred any pre-approved credit card applications that you are not interested in.
  • Deposit mail near scheduled pickup times posted on the mailbox – This leaves less time for mail to go missing before a Canada Post employee can pick it up. 
  • Deposit sensitive, financial or business information at a post office – This reduces the amount of mail that can be stolen from a community mailbox. Large quantities of mail should also be deposited at a post office.
  • Mail that’s not yours – If the mail has been delivered incorrectly, please write “delivered to the wrong address” on the front of the envelope. If addressed to someone not living at your address, write “not at this address.” In either case, deposit the mail into a street letter box or the outgoing mail slot of a community mailbox close to the scheduled pickup time.
  • Hold mail service if you’re going to be away – Canada Post’s Hold Mail Service can help those who are planning to travel. Mail will be held for a minimum of two weeks for a fee.

Found a Community Mailbox Broken Into?

If you do find a community mailbox broken into, report it to Canada Post at 1-866-607-6301 or online at Make sure you also report it to the St. Albert RCMP at 780-458-7700.

Crime prevention is everyone’s responsibility.

For more information on the role the RCMP play in our community, view the St. Albert RCMP page.

Last edited: February 21, 2019

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