Published on December 17, 2025

Holiday Closure

Most City departments in City facilities are closed from noon on December 24, 2025, to January 1, 2026. Only essential services, including emergency response, will be offered during this period.

Servus Credit Union Place and Fountain Park Recreation Centre will be CLOSED on December 25 and January 1 and open with modified holiday hours between December 26 and December 31.

St. Albert Place offices will be CLOSED effective noon on December 24 and will re-open on January 2.

Online Services 

All available online services will be accessible during the holiday break. To view these services, visit our Online Services page

Utility And Tax Payments

  • Pay by credit card online using MyCity, or drop-off payments at the St. Albert Place mail slot located on the right-hand side of the front doors.
    Please note: in-person payments will NOT be available during the holiday closure.
  • Utility and Tax payments may be made at participating financial institutions or through telephone or internet banking.
    • For taxes, your roll number is your account number;
    • For utilities, your account number is noted on your utility bill.
  • By Mail – For taxes-postmarked (stamped or printed on the envelope by Canada Post upon receipt) on or before December 31, 2025. (Allow at least 3 business days prior to December 31 for processing). Payments made via cheque should be made out to “The City of St. Albert” and postmarked on or before December 31, to avoid late penalties.
  • To view all payment options, visit:

Waste Collection

Between December 26 and December 31, extra garbage tags can be purchased at Servus Place during their holiday hours. 

There will be no waste collection on December 25 and January 1. Collection will occur on December 26 and January 2 for any areas not collected due to Christmas Day and New Year’s Day.

Holiday Facility Closure Contact Information:

  • If you are experiencing an emergency, please call 911.  
  • If you are experiencing distress, please call the Canadian Mental Health Association (Edmonton Region) 24/7 distress line at: 780-482-4357 (HELP)
  • If you are in need of police assistance for a non-emergency related matter; please call the non-emergency RCMP line at: 780-458-7700 (24/7)
  • If you need Alberta Health Services for adult addiction and mental health community-based programs, please call: 780-424-2424 (24/7)
  • Alberta 211: Dial 2-1-1 or visit www.ab.211.ca for free support to connect to a variety of community resources (24/7)
  • 9-8-8 Suicide Crisis Helpline – free of charge calls and texts (24/7)
  • If you are experiencing a water or sewer emergency, or similar emergent issues that pose a safety risk to people or your property, please call 780-458-2020.  
  • For missed waste collection, please email wastewise@stalbert.ca
  • For urgent St. Albert Transit matters during the holiday closure, email transit@stalbert.ca
  • Other City phone numbers will not be monitored over the holiday closure and will be answered again starting January 2, 2026. Please note that throughout the closure, many services can be completed using our online services on our Online Services page.

Holiday Facility Closure Schedules and Hours:

Please note, due to the holiday closure:

  • City Highlights will not be published on December 24 or 31, 2025.
  • Citylights (abridged version) will be published on January 1 and 8, 2026.

All the best for a joyous holiday season.


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Related Pages

Last edited: January 2, 2026