Published on December 13, 2022

Holiday Closure

Other than Servus Credit Union Place, all City departments in City facilities are closed from December 24, 2022 to January 2, 2023. Only essential services, including emergency response, will be offered during this period.

Online Services

All available online services can be viewed on our Online Services page. Dog licences and business licensing/renewals can be made online using St. Albert MyCity. For registration support, contact 780-459-1500. Utility and tax payments may be made via online banking. 

Please note: residents will still be able to drop off their utility and tax payments using the secure drop box beside the front entry doors of St. Albert Place. We ask that these payments are made via cheque and made out to “The City of St. Albert.” 

Garbage Bag Tags

From December 24, 2022 to January 2, 2023, extra garbage bag tags can be purchased at Servus Credit Union Place during the hours they are open over the holidays.

Holiday Closure Contact Information:   

  • If you are experiencing an emergency, please call 911
  • If you are experiencing distress, please call the Canadian Mental Health Association (Edmonton Region) 24/7 distress line at: 780-482-4357 (HELP)
  • If you are in need of police assistance for a non-emergency related matter; please call the (24/7) non-emergency RCMP line at: 780-458-7700
  • If you need (24/7) Alberta Health Services for adult addiction and mental health community based programs, please call: 780-424-2424
  • Alberta 211: Dial 2-1-1 or visit for free supports to connect to a variety of community resources (24/7)
  • If you are experiencing a water or wastewater emergency, please call 780-458-2020
  • For missed waste collection, please call and leave a message at 780-459-1557
  • For urgent St. Albert Transit matters during the holiday closure, email
  • Other City phone numbers will not be monitored over the holiday closure (December 24, 2022 to January 2, 2023) and will be answered again starting January 3, 2023. Please note that throughout the closure many services can be completed using our online services on our Online Services page.


Please Note: Due to the holiday closure, 

  • City Highlights will not be published on December 28, 2022 or January 4, 2023.
  • Citylights will not be published on December 29, 2022 or January 5, 2023.

All the best for a joyous holiday season. 

Want to stay informed?

Receive weekly updates by subscribing to City Highlights

Related Pages

Last edited: January 9, 2023