For Immediate Release / April 6, 2021

City Reports COVID-19 Business Resiliency Survey Results

The results from the Business Resiliency Survey, delivered by the City of St. Albert and the St. Albert and District Chamber of Commerce, show that although the pandemic has had a significant financial impact on businesses, local entrepreneurs are adapting and looking towards the future.

“We know that the pandemic has negatively impacted the global economy and that St. Albert is not immune to these effects,” said Mayor Cathy Heron. “While local business owners may feel some uncertainty about the future, we want them to know that we are working alongside them to identify ways the City can support them in their recovery efforts.”

The survey results will be used to inform the work of City Council in making policy decisions and in refining the various programs and initiatives offered by the City and the Chamber of Commerce to support business resiliency.

“The survey proves the resilience of our local business community,” said Curtis Crouse, Chair of the Chamber’s Board of Directors. “Many businesses have already taken part in the government programs and are adapting their practices and identifying new opportunities. Now, we are looking at how we can add to the resources available to local businesses.”

The survey shows that many business owners are prioritizing recovery efforts, with 47 per cent of respondents looking to improve their online presence and 49 per cent of companies looking to increase their marketing and promotional activities. Other recovery strategies include implementing new technologies to automate processes and seeking new partnerships with other local businesses.

The survey was delivered online from February 9 to 15, 2021, and had 166 respondents.

For more information on the resources available to support businesses during COVID-19, visit under Resources for Business.

View a summary of the Business Resiliency Survey results. 

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Last edited: April 6, 2021