For Immediate Release / January 10, 2020

How to Help People Experiencing Homelessness During Cold Snap

Simple things we can do to help everyone stay safe

The City of St. Albert is providing advice to residents and its own staff on ways they can help people who are experiencing homelessness in our community stay safe during extremely cold temperatures. This advice complements the information the City is providing directly to people experiencing homelessness in St. Albert.

The City has arranged with its partners to provide several options where people can obtain shelter during the day. The City and its partners can also provide night-time options for shelter, but currently, these arrangements must be made during the day.

Work is underway to explore the potential of providing more alternatives during the overnight period, but in the meantime, the City of St. Albert wants to ensure all residents are taken care of during the cold snap.

  • If a resident or City staff member sees a person in medical distress due to the cold, they should call 9-1-1.
  • If a resident or City staff member sees someone outside and they are concerned for their safety due to the cold, they should call the non-emergent line at 780-458-7700 to request a welfare check.

The City will continue to share additional plans to support our vulnerable populations during extreme cold as they are finalized.

Providing support for people experiencing homelessness is just one of many services the City and community organizations provide to those in distress. For more information, view the Help Directory.

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Last edited: March 4, 2020