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City of St.Albert

Accounts and Rates

E-Billing has arrived in St. Albert!

Sign up today! Simplify your life and have your bi-monthly utility bill delivered right to your email inbox! You can also view your account balance and account history online. See five years of utility transactions and billing history for waste, water and sewer. Check out the graph comparison of your average utility consumption over the last 13 months.

Application for Services

The customer on account is responsible for all charges until service is ended by Utilities. An Account Initiation Fee is billed on all accounts opened. Please allow 2 business days for opening and closing accounts.

Register For E-Billing

Utility E-billing FAQ

Important Information for Landlords & Tenants


For information regarding other services, please contact:

 Visit the Utilities Consumer Advocate website to compare electricity and gas prices in your area, view historical rates, or get help resolving utility related issues.

EPCOR Electricity & Natural Gas 1-800-667-2345
ENMAX Electricity & Natural Gas 1-877-571-7111
Direct Energy Electricity & Natural Gas 1-866-374-6299
Park Power Electricity 780-640-2128
Telus Internet, Phone & Cable 780-310-2255
Shaw Internet, Phone & Cable 780-490-3555
Section Links
Open an Account
Billing Rates
Payment Options
Change Garbage Cart Size
Close an Account

Last edited: June 27, 2017

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