Change, Repair or Replace Carts

Please complete the following form if you want to change, repair or replace an existing cart at your residence.

Requesting carts for a new build home? Open an Account

 

Please note that there is currently a 1-week delay in cart deliveries and maintenance.

For Residential Waste Collection

Fields with an * are required.

Please note the following: 1) This personal information is being collected under the authority of Section 33 (c) of the Freedom of Information and Protection of Privacy Act, R.S.A., 2000 and will be used to process your inquiry. It will be treated in accordance with the privacy protection provisions of Part 2 of the Freedom of Information and Protection of Privacy Act. If you have any questions about the collection, contact the FOIP Coordinator. 2) The City does not respond to anonymous enquiries/submissions, malicious submissions, or submissions containing inappropriate or profane language; those received will be discarded by staff.

Please include your full service address including the postal code.


Cart Issues


Garbage Cart (Brown)

You will find your cart's 9-digit serial number on the upper right side. (e.g. 123 # 456789)

What's damaged on your cart?

Every effort will be made to repair your cart before it is replaced.

*Additional Large (240L) Brown Cart Fees

  • An additional Large Brown Cart will incur a one-time $50 admin fee.
  • Additional Large Brown Cart Subscription Fee Changes: Any additional Large Brown Cart will cost $20.80 per month per cart. This is in addition to the first cart fee of $10.40 per month and the $10.04 flat rate.

Note: Any increase in cart size will incur a one-time $50 admin fee. No fee is charged for a decrease in cart size.

Note: No fee is charged for a decrease in cart size.

I understand that I will be charged the fees above for an additional Large Brown Cart.

Pricing differences between cart options


Organics Cart (Green)

You will find your cart's 9-digit serial number on the upper right side. (e.g. 123 # 456789)

What's damaged on your cart?

Every effort will be made to repair your cart before it is replaced.

Note: There is no cost difference between the Medium (120 L) and the Large (240 L) Green Organics Cart. Options are provided to meet varying household needs with food scraps and leaf and yard waste. For current billing rates, please visit our Accounts & Rates section.

 

Please Note

  • Cart swaps are performed within a 3 week window from the date the request is received by the City.
  • Please continue using your present cart until the City completes your request. The cart must be visible from the street (top of your driveway or in front of your garage) starting the following business day and continue to be placed at the curb on your regular collection day.
  • There is no cost difference between the medium (120L) and the large (240L) Green Organics Cart. Options are provided to meet varying household needs with food scraps, leaves, and yard waste.

 

Verification

Month/Day/Year

By checking the box below, I am signing this application and agree to be bound as if I had endorsed this document with my own handwritten signature.

Related Pages

Curbside Collection Garbage, Organics & Recycling ›
garbage truck collecting garbage Collection Schedule ›
Generic city graphic Billing Rates ›

Last edited: December 3, 2024

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