Close an Account

Please note that the City of St. Albert will only close an account if the property has been sold and the land title will change.

Cancel Residential Utility Services

Fields with an * are required.

Please note the following: 1) This personal information is being collected under the authority of Section 33 (c) of the Freedom of Information and Protection of Privacy Act, R.S.A., 2000 and will be used to process your inquiry. It will be treated in accordance with the privacy protection provisions of Part 2 of the Freedom of Information and Protection of Privacy Act. If you have any questions about the collection, contact the FOIP Coordinator at 780-418-6663. 2) The City does not respond to anonymous enquiries/submissions, malicious submissions, or submissions containing inappropriate or profane language; those received will be discarded by staff.

Please include a postal code with any address. Any unpaid final bills will be sent to collections after 120 days.

If you are currently enrolled in e-billing, your final bill will be automatically emailed to you within three weeks of the cancellation date.

Cancellation Date

When will the new owner take possession?




By checking the box below, I am signing this application and agree to be bound as if I had endorsed this document with my own handwritten signature.

Related Pages

Last edited: October 29, 2019