Exemption Program

Residents without home Internet access can apply for an exemption allowing them to continue receiving mailed paper utility bills at no charge. Residents in this program will need to reapply every two years to maintain their exemption. Current enrollment is effective until March 31, 2022. 

To apply for the program

1. Pick up an exemption form:
   Visit Utilities Services, found on the main floor of St. Albert Place (5 St. Anne Street), or Download an Exemption Form for someone without home Internet service.
2. Fill out the form and either drop it off or mail it back to:
   City of St. Albert Utilities Services
   5 St. Anne Street, St. Albert, AB, T8N 3Z9

Program Deadlines

To avoid a mailing charge you must submit your exemption application two weeks before the next billing date.

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