Effective immediately Utilities will be suspending any household wastewater sewer service Inspections, maintenance or response to reported back-ups. This also includes any Non-emergent water meter work within a home required of City personnel.
Should there be any emergent water leaks within a home, Utilities will address on a case by case basis in troubleshooting the issue to determine appropriate course of action through telephone contact with our daytime and emergency contact information.
Residents are encouraged to contact plumbing or other contractors whom provide wastewater service within St. Albert in the event of any wastewater back-ups. There are a number of firms whom have provided this service and we are not aware of any suspension of their activities.
This is being undertaken as a precautionary measure for the health of our personnel in order to ensure adequate staffing to continue to maintain critical and regulatory compliant supply of water and wastewater operations for the City.
After Hours Water and Wastewater Emergency Contact
The Utilities & Environment Department at Public Works is responsible for operating, maintaining and repairing the City's wastewater infrastructure. This infrastructure is composed of almost 4,000 sewer manholes, 300 kilometres of sewer mains, 9 wastewater lift stations, and over 19,000 service connections throughout St. Albert.
24-hour response to sewer backup complaints (see Sewer Issues), Scheduled residential sewer lateral maintenance and inspections (mechanical cleaning and CCTV programs), Respond to sewer smell complaints, Respond to sewer manhole concerns, and Sewer lateral rehabilitation and replacement
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Last edited: March 13, 2020