PLAYcare FAQ
If you have a question about PLAYcare you've come to the right place.
If your questions aren't answered, or if you'd like to share your comments, please email us at khilsden@stalbert.ca (estimated reply within two business days).
If you're looking for childcare while you take a class, break a sweat in the gym or grab a coffee and sit for a little me time, Servus Place offers PLAYcare (Physical Literacy And You).
- This childcare service focuses on age- and stage-appropriate Fundamental Movement Skills for 1-8 year olds.
- PLAY in our space is free-play based. We have a selection of toys, activities, crafts, and games that they will get to choose to play with.
- PLAYcare hours align with popular fitness and recreation drop-in programs.
A new adventure awaits every day. Let's get PLAYing!
PLAYcare is offered
- Monday - Sunday 9:00 a.m. - 12:00 p.m.
- Monday & Wednesday evenings 4:30 p.m. - 7:30 p.m.
We kindly ask that you reserve your spot (2-hour time slot) in advance.
You can do this online, in-person or over the phone up to 7 days in advance.
This schedule aligns with popular fitness and recreation drop-in and registered programs.
We want to hear from you, please share your feedback at spquestions@stalbert.ca. How can we make the PLAYcare fit into your day better?
You will find us in the Children’s Program Room located across the hall from the Water Play Centre changerooms. If you have a PLAYcare Pass Package, you can go straight to the room OR if you need to purchase a daily drop-in, the Guest Services front desk staff would love to help you before heading to the space.
STEP 1
Upon arriving to Servus Place, head to the Guest Service desk to purchase either a Drop-in PLAYcare pass (different than a drop-in facility pass) or a PLAYcare package.
STEP 2
Head to the PLAYcare room, where once inside the staff will greet you and help you sign your child in, scan your PLAYcare Package or collect your drop-in pass, and complete the registration form. This is a great time to get to know our staff and for us to get to know you, and anything we may need to know about your child before you head off.
If your child is hesitant about their caregiver leaving the space, they can stay for a quick tour of the room to help your child feel a bit more settled. We do ask caregivers to give their child a chance to settle in, even if they are anxious about the new space and friends. If your child doesn't settle in within 30 minutes of being with us, we'll give you a call.
STEP 3
Caregivers head out while their child(ren) PLAY in our space for up to 2 hours each day.
STEP 4
Pick-up and Sign-out- When you're ready to pick-up your child(ren) come back into the room, and complete the sign-out process. Our staff will fill-you in on what your child(ren) has been up to.
Children from 1- 8 years old are able to participate.
The staff will be monitoring the ages and may increase capacities if children are older.
- For children one to three-years old, the capacity is eight children for one PLAYcare staff member.
- For children four to eight-years old, the capacity is 12 children for one PLAYcare staff member.
When our space is set-up in half-room capacity we will have a max of 12 children at a time and prioritze those who have pre-registered.
Clean indoor shoes, clothes they can play freely in and are allowed to get a little dirty, clearly labelled personal items in a large clear Ziplock bag, and their smiles and eagerness to have fun!
Snacks and water bottles are welcome. Please label all snacks and containers. In consideration for children and staff with allergies, please do not send snacks with nut products; popcorn is also discouraged as it is a choking hazard.
Related Pages
Last edited: March 17, 2026
