Reopening

The doors to Servus Place will open to the public on July 20 with reduced hours and a phased in opening of the various components and amenities, limited capacity and physical distancing restrictions to align with provincial guidelines. 

Hours of operation July 20 to August 31:

  • Monday to Friday: 6 a.m. – 8 p.m.
  • Saturday and Sunday: 8 a.m. – 6 p.m.

Note: On Saturdays, the Farmers' Market is located in the Servus Place parking lot.

Welcome Back Video

Tour through Servus Credit Union Place to see key changes due to COVID-19. Such as how to stay safe, what areas you can access through each entrance, checking-in for fitness and track users and how to flow through those spaces; and participant/spectator guidelines of booked arenas and field house.  We hope to see you soon. 

Outdoor Fitness Classes

Registered programs at Servus Place will resume in the fall. In the meantime, the City of St. Albert is also offering summer outdoor fitness classes in the community, including outdoor spin and yoga! 

Check out the classes here

Additional Information

Servus Place Admission and Memberships

  • Please call prior to visiting to purchase a new membership or to re-activate an existing membership to eliminate congestion at the desk.
  • Only the main Guest Services desk will reopen for service from July 20 to August 31 where you will be able to scan your membership card or purchase admission.
  • Please avoid using cash if possible – debit and credit card are preferred.
  • Wristbands will be given to the users to put on themselves to limit physical contact.
  • Existing Memberships and Passes:
    • 10 visit passes remain in place and the expiry dates will be extended 4.5 months
    • Monthly memberships that expired during the closure period were canceled effective March 14, 2020, and a credit has been applied to the member account relative to the length remaining on your membership.
    • Annual memberships paid-in-full will remain on hold until September 14 and membership end date will be extended six months. To re-activate your membership for use prior to September 14, please call or email Guest Services at least 2 business days prior to when you wish to return.
    • Annual memberships on a monthly payment plan will remain on hold until September 14, at which time they will be re-activated with no charge until regularly scheduled payments resume on October 1. To re-activate your membership prior to September 14, please call or email Guest Services and a 2-week credit will be applied to the re-activation and monthly payments will resume the first of the following month.
    • Annual members - If you are not able to return by September 14 please contact us in advance to discuss options

For further details on Servus Place memberships and program information or bookings, please call 780-418-6088 or email spguestservices@stalbert.ca.

For arena, or field house bookings email facilitybookings@stalbert.ca.

 

Amenities Opening July 20 and Modifications

Opening July 20, 2020 Modifications for Opening

Tailor Made Insurance Fitness and Wellness Centre

Christenson Developments Track and Training Centre

  • Check-in at the Fitness Desk is not available. Please check-in through the main Guest Services desk
  • Access is on a first come first serve basis, no pre-booking is required at this time
  • Change rooms, lockers, and showers are unavailable so come dressed for the activity
  • Valuables can be placed in the available wallet lockers
  • Fitness equipment has been spread out and spaced throughout the Fitness Centre and second level concourse to allow for physical distancing
  • Small fitness equipment will be available but in limited supply upon reopening such as mats, balls, bosus, TRX, bands, foam rollers
  • Only the inner and outer lanes of the track will be used, with the inner 2 lanes open for passing in order to maintain physical distancing.
  • Limited use of equipment in track corners will be available.
  • Eyeland Optometry Spin Bike Corner will not be available upon reopening 
  • Olympic weights and kettlebells will be available
  • Be sure to wipe equipment down before and after use
  • Water bottle only filling at water fountains.
  • Please limit your visit to 1.5 hours so everyone can enjoy a workout
  • Capacity is 100 patrons maximum on each of the second and third floors

Access through the west entrance doors only

Arenas - Go Auto Arena, Mark Messier Arena, Troy Murray Arena

Tudor Veterinary Field House 
 

  • Booked use only, no spontaneous or drop-in use
  • Change rooms are not available for field house participants and are limited for arena participants so come dressed for the activity as much as possible,
  • Showers and officials’ rooms are unavailable
  • Participants are to show up no earlier than 30 minutes before designated booking time for arenas and 15 minutes for field house and must vacate the building immediately, and no later than 15 minutes after the booked time.  
  • Please follow posted capacity for each area.
  • Spectators are not allowed to enter change rooms or the walkway around the field/ice unless directed by a Servus Place staff. Please refrain from congregating prior to or after the scheduled booking.

Access through the south entrance doors only, except on Saturdays when the Farmers' Markets is on then you can only enter through the west doors.  When entering the facility please go directly to the booked surface.

 

Amenities Opening September 1

Opening September 1, 2020 Modifications for Opening

Landrex Water Play Centre (pools, play features, water slides)

  • Changerooms will be open; however, at a reduced capacity
  • Hot tubs, sauna and steam rooms will be closed
  • Viewing area will be closed
  • Please follow posted capacity

Please check back closer to September 1 for more information on modifications to this amenity.

Community Gymnasium

Sarasota Field House
Please check back closer to September 1 for more information on modifications to these amenities.

 

Timing TBD

  • Child-Minding
  • Landrex Water Play Centre (hot tub, steam room, sauna)
  • Reliance the Furnace Company Community Room and other meeting rooms
  • Ron Hodgson Leisure Ice 
  • Ron Hodgson Playground 
  • Swiss Chalet Seniors' Day 
  • Booster Juice
  • Skybox Grill
  • Starbucks

Related Pages

Last edited: July 23, 2020