The City of St. Albert launched a new system for program registration, membership, facility bookings and viewing drop-in schedules for Fitness and Recreation; and program registration for Arts and Culture.
You can register for programs online, by phone or in-person.
You can view facility availability online and book by phone or in-person.
To help answer some common questions about the new system, please take a look below. If you have any other questions, please contact us:
- For Aquatics 780-459-1553 or firstname.lastname@example.org
- For Arts and Culture 780-459-1600 or email@example.com
- For Fitness or Recreation 780-418-6088 or firstname.lastname@example.org
The Fall program guide will be available to view online or as a PDF guide on July 17, with important registration dates as follows:
- Early aquatic registration for St. Albert residents* opens July 24, 2019.
- Early aquatic and program registration for Servus Place annual members opens July 24, 2019.
- General registration opens July 31, 2019.
We accept Visa, Mastercard and American Express when registering over the phone. We accept cash, cheque and debit/credit when registering in person.
*St. Albert Resident Address Verification
If you are a St. Albert resident and are creating an account to complete early aquatics registration, you will need to have your residency verified in person at either Fountain Park Recreation Centre or Servus Credit Union Place before you can complete your registration. The family members on your account will all have their residency confirmed with yours.
If you add new members to your account at a later date, you will need to confirm their residency by contacting Guest Services at Fountain Park Recreation Centre or Servus Place.
Waiting lists will be taken for all programs. If a space becomes available, you will be contacted by phone or e-mail. If demand is sufficient and appropriate time, space and instructors are available, additional classes may be added. Programs may be cancelled due to low enrolment.
In the event that a registered program is canceled, you will be notified by phone at least three (3) days prior to the start date. In this circumstance, a full refund will be provided or you may transfer immediately into one of our available programs. Register early to ensure your program runs!
Withdrawals and Transfers
If you choose to withdraw from a program or transfer into another, more than seven days prior to the program start date, you can do one of the following:
- Transfer immediately into one of our many available programs with no administration charge (subject to program availability).
- Request a full refund minus a $5 administration fee.
Please contact Fountain Park for all aquatics withdrawals or transfers at 780-459-1553.
Please contact Servus Place for withdrawals or transfers for all other courses at 780-418-6088.
All refunds and transfers within seven days of the start date or after the program begins must be approved by a programmer and will only be done for extenuating circumstances. Please contact our Guest & Member Services Desk at 780-418-6088 with all cancellation inquiries.
We are not able to offer any make-up classes for missed classes.
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- Subsidy Programs