The City of St. Albert launched a new system for program registration, membership, facility bookings and viewing drop-in schedules for Fitness and Recreation; and program registration for Arts and Culture.
You can register for programs online, by phone or in-person.
You can view facility availability online and book by phone or in-person.
To help answer some common questions about the new system, please take a look below. If you have any other questions, please contact us:
- For Aquatics 780-459-1553 or email@example.com
- For Arts and Culture 780-459-1600 or firstname.lastname@example.org
- For Fitness or Recreation 780-418-6088 or email@example.com
We accept Visa, Mastercard and American Express when registering over the phone. We accept cash, cheque and debit/credit when registering in person.
St. Albert Resident Address Verification
St Albert residents are required to have their addresses verified in person at either Servus Credit Union Place, Fountain Park Recreation Centre or City Hall. If you have any questions regarding this process, or are having trouble making changes to your account profile, please call Guest Services at 780-418-6088.
Waiting lists will be taken for all programs. If a space becomes available, you will be contacted by phone or e-mail. If demand is sufficient and appropriate time, space and instructors are available, additional classes may be added. Programs may be cancelled due to low enrolment.
In the event that a registered program is canceled, you will be notified by phone at least three (3) days prior to the start date. In this circumstance, a full refund will be provided or you may transfer immediately into one of our available programs. Register early to ensure your program runs!
Withdrawals and Transfers
If you choose to withdraw from a program or transfer into another, more than seven days prior to the program start date, you can do one of the following:
- Transfer immediately into one of our many available programs with no administration charge (subject to program availability).
- Request a full refund minus a $5 administration fee.
Please contact Fountain Park for all aquatics withdrawals or transfers at 780-459-1553.
Please contact Servus Place for withdrawals or transfers for all other courses at 780-418-6088.
All refunds and transfers within seven days of the start date or after the program begins must be approved by a programmer and will only be done for extenuating circumstances. Please contact our Guest & Member Services Desk at 780-418-6088 with all cancellation inquiries.
We are not able to offer any make-up classes for missed classes.
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