Business Licensing

During the postal disruption, please note that hard copies of your licence can no longer be mailed. Please contact Business Licensing by phone at 780-459-1618 to discuss other options.

For information on various licence payment options, visit Licence Renewals, Payments and Fees

Paying Dog Licences

If you require account information, please contact Municipal Enforcement by phone at 780-418-6644 or email doglicensing@stalbert.ca.

• Online Services - You will need your five-digit account number. Accepted payment methods include Visa, Mastercard and American Express credit cards (Visa Debit is not accepted). See Managing Dog Licences for specific renewal instructions
• MyCity - This service allows licence holders to purchase licences and replacement tags, update a spayed/neutered status, and view account details and billing histories. 
• Online and Telephone Banking – Payments can be made through most financial institutions. Use the payee name "City of St. Albert Dog Licence" (the phrasing may vary by bank).
• In-person – Payments for all services can be made in person at Customer Service, main floor, St. Albert Place, 5 St. Anne Street. Monday to Friday, from 10 a.m. to 3 p.m. or at the RCMP Detachment Front Counter Services, Monday to Friday, from 8 a.m. to 6:30 p.m.

Paying Outstanding and Supplementary Taxes

With the disruption of mail service, the City has several ways for residents and businesses to pay their outstanding taxes/supplementary taxes.

• Pre-authorized withdrawal – Customers can enroll in pre-authorized withdrawal to ensure their tax payments are made on time. Call 780-459-1516, or email Taxation@stalbert.ca
• Online and Telephone Banking – Payments can be made through most financial institutions.
• Credit Card - Customers can login to MyCity and use their credit card to pay their outstanding tax balance.
• In-person – Payments for all services can be made in person at Customer Service, main floor, St. Albert Place, 5 St. Anne Street. Monday to Friday, from 10 a.m. to 3 p.m.
• Quick Drop Box (right side of main door) – Payments can be made by cheque or money order (no cash) at St. Albert Place, 5 St. Anne Street (after business hours, weekends and holidays).

Paying City Utility Bills

With the disruption in mail service, the City has several ways that residents and businesses can pay their City utility bills.

• Pre-authorized withdrawal – Customers can enroll in pre-authorized withdrawal to ensure their utility payments are made on time without needing to view a copy of their bill. Call 780-459-1520, option 2 or email utilities_services@stalbert.ca
• Online and Telephone Banking – Payments can be made through most financial institutions.
• Credit Card - Customers can log in to MyCity and use their credit card to pay their utility account balance.
• In-person – Payments for all services can be made in person at Customer Service, main floor, St. Albert Place, 5 St. Anne Street. Monday to Friday, from 10 a.m. to 3 p.m.
• Quick Drop Box (right side of main door) – Payments can be made by cheque or money order (no cash) at St. Albert Place, 5 St. Anne Street (after business hours, weekends and holidays).

Customers can find out their utility balance by registering and logging into MyCity. Alternatively, customers can email utilities_services@stalbert.ca or call Utilities Services at 780-459-1520, option 2.

St. Albert Transit (StAT) Bus Passes

With the disruption in mail service, the City is providing subsidy transit riders using the All Aboard Local Transit Pass with two options for November:

1. Local pass users can keep using their October Local pass in November. Transit drivers will allow the use of October Local passes as valid fare in November; or
2. Local pass users can visit the Community Services front counter in St. Albert Place to pick up a November Local pass in person.

This only applies to residents who have been approved for the transit subsidy.

Please note that there will be no disruption to residents using Arc Cards with the subsidy concession.